Order a custom phone case

Request your custom case in minutes

Use our streamlined order form to choose your device, case type, finish, and design notes. Add quantity and a deadline if you have one, then pick delivery or pickup options across Australia.

Start your order Explore case options

< 2 mins Average booking time

Fast production & dispatch options

Australia Nationwide delivery coverage

Request your custom case online

Complete the secure form below to request a case. Our team will review your model and options, confirm the quote and timeline, and send next steps to your email.

Priority turnaround

Priority production is subject to model availability and current production load. If we can’t meet your requested date, we’ll suggest the closest alternative.

Contact details

Full name

The name we'll use on your booking and correspondence.

Mobile number

We may SMS important updates if we need quick clarification.

Email address

Booking confirmation and calendar links will be sent here.

Preferred contact method

Device & case details

Device brand

Device model

Include storage size if it helps you identify the model; colour is optional.

Case type

Design & order notes

The more detail you provide, the faster we can confirm fitment, print readiness, and timeline.

Preferred date, time & delivery

Needed-by date

We’ll confirm the closest achievable dispatch date based on model and options.

Preferred contact time

Delivery option

We’ll confirm shipping options and timeline after you submit your request.

Suburb / postcode

Used to confirm shipping options and estimates.

Priority production upgrade

Add priority handling for faster production and dispatch (subject to model availability).

Standard production — normal queue and turnaround Priority upgrade — faster production and earlier dispatch

Additional notes (optional)

By submitting this form you agree to our Terms and Conditions and acknowledge our Privacy Policy.

Estimated custom case production times

Typical turnaround times by custom case production type when parts are in stock.

custom case production type	Workshop	Onsite
slim case fabrication	60–90 mins	60–90 mins
rugged case fabrication	45–75 mins	45–75 mins
MagSafe-ready case fabrication	90–120 mins	90–120 mins
waterproof case fabrication	1–3 business days	design consultation onsite, custom case production in workshop
camera-protect case fabrication	60–120 mins	60–120 mins
custom print preparation	30–60 mins	30–60 mins
General maintenance	45–90 mins	45–90 mins

Times are estimates only and may vary based on model, part availability, and design consultation findings. We will confirm updated timeframes in your booking confirmation.

Simple pricing overview

Transparent guidance before you commit.

Upfront price guidance for common custom cases based on your device and issue.
design consultations fee is either waived or credited towards the final custom case production when you proceed.
Express service attracts an additional priority fee, displayed before confirmation.
No work is carried out without your approval of updated pricing if design consultations uncover more issues.

For detailed custom case production pricing by brand and model, you can also review our Pricing page before booking.

Need help with your booking?

Our support team can guide you through choosing the right custom case production type.

Have a question about your device, coverage in your area, or pricing? Start a live chat with our team or visit our Contact Us page.

Live chat is typically available Monday to Friday, 9:00am – 6:00pm AEST.

Real-time confirmation

As soon as you submit your order request, our system logs your details and our team confirms fitment, options, and timeline. You will receive an email summarising your case details, estimated production time, and pricing.

Instant email confirmation with your booking reference number.
Clear summary of selected case type and options.
Optional follow-up if we need artwork clarification.
Easy links to adjust your request or contact support if plans change.

If we need to adjust the timeline based on model availability or print complexity, we will propose the closest alternative and wait for your approval before proceeding.

Delivery, pickup & bulk shipping

Whether you choose Australia-wide delivery, pickup (where available), or bulk delivery for a team, we keep the logistics simple and transparent from start to finish.

Australia-wide delivery

Complete your order request and select Delivery.
We confirm your quote and production timeline by email.
Once produced, we dispatch your case using a trackable service.
You receive tracking details so you can monitor delivery.

Mobile Case Workshop services customers across Australia with secure, trackable postage options.

Pickup & bulk delivery

Pickup: Where available, we’ll confirm a pickup location and time window for collection.
Bulk delivery: For teams and events, we can coordinate batch dispatch and delivery to a nominated address.
Changes: If anything changes, simply reply to your confirmation email or contact us to adjust.

For any questions, reach out via Contact Us and we’ll help you choose the best delivery option.

What happens after you order?

Once your request is submitted, our team confirms your model, options, and timeline, then proceeds to production after any required clarifications.

Step 1

Technician review

We review your device model and requested case type and options to ensure accurate fitment and cutouts.

Step 2

Confirmation & pricing

We confirm pricing and the estimated production/dispatch timeline based on your model and chosen options.

Step 3

Production & dispatch

Your case is produced and quality-checked, then dispatched with tracking (or prepared for pickup where available).

Start your order See the full production process