Secure postal custom case production service
No matter where you live in Australia, you can submit your device using our postal custom case production system. It’s designed to be straightforward, traceable, and safe for both private and business customers.
- Request a postal custom case production and confirm coverage for your postcode.
- Receive a prepaid shipping label and step-by-step packing instructions.
- Drop your parcel at the nominated postal outlet or collection point.
- We diagnose and custom case production your device, then return it using tracked shipping.
Most standard postal custom cases are completed within a few business days of your device arriving at our lab, subject to parts availability and design consultation outcomes.
For urgent cases in supported metro areas, consider upgrading to an express or onsite custom case production instead.
Designed for safety and peace of mind
Every postal custom case production includes clear documentation, tamper-evident packaging where available, and proactive status updates so you always know where your device is in the process.
Start a postal case request